Friday, 31 August 2012

So you’re a London Metropolitan Student…


I think the majority of people have heard by now about the situation that London Met has found themselves in, whereby they are no longer allowed to support International students. This has left many international students, both old and new, without a place at university.  But never fear, the University of Greenwich is here to help!! We are working hard to help find places for those international students who have found themselves with no university places, or even for those home students who have also left London Met, for numerous reasons. 

So if you are an international student and were either due to start a course this September with an unconditional place, or you are a continuing student, due to go into 2nd or 3rd year, OR even a masters students, you can give our international team a call on 02083318136 or 02083319770 or drop them an email on to discuss your circumstances and see whether we can help you :)

If you’re a home student (that’s residence of the UK/EU) who had an  conditional or unconditional place on a course at London Met due to start this September, if you give us a call on 02083319000 we can take an application for the majority of our courses over the phone.

If you are a continuing home student (2nd, 3rd or 4th year), you can make an application direct to us via our website here:

I know it must be a stressful time for many students worried about their academic future, but if you have any questions please don’t hesitate to contact us!!  We are here to help after all :)

Look forward to seeing some of you in September :)

Bye for now x

Thursday, 30 August 2012

Online Registration

OMG! Online Registration; Your journey to Greenwich is actually happening!

So after my post in July I’m not feeling the love; no one has posted a comment to answer my riddle :( It was either too hard (surely not!), or you missed it!  In the event that you missed it, here it is again with the answer at the end of my blog (no cheating!).

I am a word of 5 letters and people eat me. If you remove the first letter I become a form of energy. Remove the first two and I'm needed to live. Scramble the last 3 and you can drink me. What am I?

If you have an unconditional firm offer with us, which you have accepted, you will have already received or will shortly receive via e-mail the details you need to complete the first part of the registration process online.  If you haven’t received any details by 4 September 2012, please check:

  1. Your UCAS to ensure you have accepted an unconditional firm offer with us. If your UCAS is not showing an unconditional firm offer with us and you believe it should, call us on 020 8331 9000. 
  2. Your e-mail address on UCAS. This is the one we use to send you your details.  If this is incorrect, please update this on UCAS and e-mail us at confirming your full name, date of birth, UCAS ID and new e-mail address.
  3. Your junk items; sometimes our e-mails get filtered by providers to there (they are not junk though… far from it!).  

If all the details above look OK and you still haven’t received your details, please contact our Student Helpline on 020 8331 8272.

If you are struggling to navigate your way through the registration process there is lots of advice available on our website including step-by-step guides and information for students who will be studying at our partner colleges and distance learners.

I’d like to wish you all the very best for your studies at the University of Greenwich and I’m sure you will all have an awesome time with us!

Riddle answer: WHEAT = HEAT, EAT & TEA

Tuesday, 28 August 2012

HND and Foundation programmes

I can’t believe Clearing is almost over! It has gone by very quickly.  Even though the main busy period in Clearing has past when A-level results came out, our phones are still quite busy.  We are still taking Clearing applications so  don’t hesitate to give us a ring on 020 8331 9000 if you have any queries, even if it’s to double check something you already know.   We are here to help no matter what the query is.  Also if you prefer to email for general enquiries you can email us at

It’s important to know that when applying for a full-time undergraduate programme with us you must do it via UCAS and your status has to be in clearing, so you shouldn’t be holding an offer from other institutes.  For part-time undergraduate programmes and all postgraduate programmes you would have to apply directly to us by completing the online application form at  

Another thing, if you don’t have the required points to get onto an undergraduate programme there are other options, you could either apply for an HND or a foundation degree. Once you have completed the 2 years of a HND programme, you are eligible to apply for a transfer into the third year of the honours degree programme.  Many applicants prefer to do an HND or foundation degree as they end up with the same qualifications as those that started from the first year of the Honours degree; it’s just another route to take.  For our foundation degrees the outcome is to progress to a full honours degree or to enhance your employability skills.  There is much more information on our website if you visit you can browse through our programmes and check to see if they are still in clearing.  Don’t wait, please get in contact as soon as possible!  You may still have a chance to get onto your desired programme.  We look forward to hearing from you!

Jessica J

Friday, 24 August 2012

Bursaries & Scholarships

Now that many of you have cleared the first hurdle and secured your places at university for this year, have your minds turned to financing your studies?

I have received a few calls this week from applicants hoping to apply for bursaries and scholarships. At the University of Greenwich, we have a variety of bursaries and scholarships available to both home and international students.

Home students:
We currently have a number of additional funding options available for home students, the National Scholarship Scheme; the High Achievement Scholarship and the Minerva Scholarship.

If you have applied to the university, you should be informed if you meet the criteria for any of these scholarships, but in a nutshell… The National Scholarship Scheme is open to care leavers and applicants with a declared household income of less than £25,000 & who fulfil certain academic criteria. You can find more detailed information on the scheme here:

The High Achievement Scholarship is for those who applied to the University of Greenwich in the UCAS main cycle and achieved A-Level grades of AAB or over(or equivalent). If you think you may be eligible, you can find more detailed criteria here:

The Minerva Scholarship is for applicants who applied to the University of Greenwich in either the UCAS main cycle or via clearing and achieved A-Level grades of BBB or over(or equivalent). If you think you may be eligible, you can find more detailed criteria here:

International students:
If you are an international student hoping to apply for the next academic year, you might want to check if your country is on the Nationality Scholarship list, which can be found here:

Thursday, 23 August 2012

Reception - Personal touch

Good day to you all!

As previous updates will have alerted you it’s not necessarily too late to apply for a 2012 programme! If you are looking for full-time undergraduate study, have been entered into clearing by UCAS (therefore not holding any other offers) and have your results back then contact us to see if we have availability within your area of interest. The clearing hotline await on 0208 331 9000 as do myself and other student-staff on LiveChat which you can access through our website -

This instant messaging service is available for all programme or new starter enquiries as well as providing an alternative option for processing a clearing application. We have ‘chatters’ from a variety of schools who may be able to provide insight into a particular programme or student life more generally. No question is too small or too silly so give us a try!

If you prefer the personal touch we still have two reception areas, one in Mansion House on our Avery Hill campus and the other in Queen Mary’s building on the Greenwich Maritime campus so pay us a visit there.

Stay calm, good luck and we look forward to welcoming as many of you as possible in September…

PLUS stay updated and meet other past, present and future Greenwich students by befriending/ following us on Facebook /Twitter:
uniofgreenwich / @uniofgreenwich

Wednesday, 22 August 2012

Give us a call...


Wow – how quickly this year’s Clearing is going! I still can’t quite believe I have worked in the Enquiry Unit for three years! I will be graduating in October so this is my last Clearing! I have made some wonderful friends and I will treasure all the great memories!

Let’s get down to business – at the moment we still have spaces available on many of our courses, including our wide range of foundation courses! I urge you to take a look at our courses and if any of them interest you don’t hesitate to give us a call. During Clearing our entry requirements may fluctuate so it might be worthwhile giving us a call if we were not able to take an application form from you on Results Day.  Even if your chosen course is full for this September intake you can always talk to the team about applying for next year and information about course content…we are here to help J

Every Clearing the office team is put into teams and we compete for prizes! It brings a great sense of energy and entertainment to the office! This year the theme is…OLYMPICS, so teams are having great fun choosing a country or event to theme their team with it. It is wonderful to have an office filled with so many nationalities and different countries represented. At the University of Greenwich we welcome many international students every year, who come far and wide to study with us! It is not only a great experience for the students themselves but for the student life as a whole, as people get to be a part of a multi-cultural melting pot of new energy and ideas. 

A reminder to people who applied for a course through main cycle and who have Conditional Firm offers with us, if they are not on UCAS, we need your qualifications. Our email for transcripts is

Signing out,

Hannah J

Tuesday, 21 August 2012

A Level Results Day is over but do keep calling!

Although A Level results day is over, our phone lines are still very busy. If applicants have still not secured a place with any university then we recommend that they look on our website: to see a full list of programmes with vacancies. If they are interested then to have their UCAS/GTTR ID number ready before giving us a call on 0208 331 9000.

In my opinion it’s really important to choose carefully the type of course you wish to study at University. 3 years is quite a long time to invest in your studies, so you may as well make it worthwhile and choose a subject which genuinely is of interest to you.

At the time of writing, some of the programmes which are still available are: BA (QTS) Primary Education (3 years), PGCE Secondary Biology, PGCE Secondary Maths and PGCE Secondary Physics. Due to the nature of these programmes, we can’t make you an offer over the phone but we will send your application to the school for assessment, where they can decide if they can invite you for interview.

Please ensure that you fill in your UCAS/ GTTR profile fully, as once you have submitted the form, we don’t accept direct amendments. 

Monday, 20 August 2012

Foundation Degree programmes available

So nearly a week has gone by since the big results day, but as my collegue mentioned we are still taking applications, and we still have a wide variety of courses available!

I would also like to remind you that you can apply for our foundation courses through Clearing too!

We have many courses with different partner colleges, some of which enable you to progress onto the second or final years of a relevant degree programme.

The following are some of the Foundation Degree programmes which are still open for applications:

FdSc     Computing
FdSc     Digital Media Technologies
FdSc     Biomedical Science
FdSc     Forensic Science
FdSc     Pharmaceutical Science
FdA       Early Years Education
FdA       Professional Writing
FdENG   Software Development
FdENG   Network Computing

Remember, we do have more courses than those listed above, so if you would like more information do give us a call on 0208 331 9000

You can check the availability of our courses here:

If you would like to e-mail us with any questions you have, the address is:

We look forward to hearing from you :)

Friday, 17 August 2012

A Levels Results Day

Results day is a day like no other during Clearing. It’s always buzzing with students who want to be offered a place at the university, whether both their firm and insurance choices have been unsuccessful or they have declined offers made to them by other universities or they have exceeded their expected results. Clearing is also a last resort for those who did not make UCAS applications before hand and are now doing so having received their results.

I enjoyed results day and I think it is always good when applicants are optimistic or hopeful that even though they did not get into the university or subject of their choice, Clearing provides them the opportunity to look at alternative courses such as foundation degrees which they would then be able to top up with an undergraduate degree (in an appropriate course area) after completing the foundation degree.

With the heat of calls from yesterday still lingering, today promises to be another good. Like the blog from yesterday, the Clearing tips still apply. Whatever your reason is for applying through clearing, we are here to help and to help make the clearing application process a good experience for you.

Thursday, 16 August 2012


So the time has arrived and the big rush is here! For those who have got into their chosen universities and got the qualifications they were hoping for, congratulations! For those who haven’t, don’t worry, that is why we are here.

Firstly, DON’T PANIC, the world is not over if you don’t go to university this September, although it may feel like it, you should make sure you are doing a course you are interested in. Your university course is a big investment in your future. To help you along the way I have compiled a series of the top tips we have been providing in the clearing blogs so far:

  • Don’t refer yourself (also called adding your clearing choice) before you've been given an offer by a university. This means that other universities will not be able to see your details and you won’t be able to add a clearing choice when you do receive an offer. If you have done this it can be rectified, email asking to be released and it should be removed, normally within 48 hours.
  • Do put all of your qualifications from GCSES (or other Level 2 quals) upwards on your UCAS application, absolutely everything because we can only make a decision on what we can see there. We do not accept any additional information to what is on the UCAS form, no extra qualifications or personal statements, so make sure it is right first time.
  • It makes it much easier for us to help if you have your UCAS/GTTR Personal ID ready when you contact us. If you are applying for a postgraduate or part time course then we would like your application reference or student/banner ID.
  • If you want to apply for a full time Undergraduate or Teacher Training (incl. Primary PGCE Part Time) you must already have a UCAS or GTTR application that is in clearing. So you cannot be holding a place, any offers, or be referred to any institution. You can check this status on your UCAS/GTTR Track page. If you don’t have one of these applications yet you will need to create one, but be mindful that they take 48hours to process and for your details to become visible to us once you have submitted your finished application.
  • If you want to study a Postgraduate course or Part Time you can apply directly to the university via our online application system. There is not any deadline for applications but programmes will close either when they become full or when they start.
  • If you have taken a qualification to meet your conditions that is not automatically put onto UCAS then you will need to send proof in to the university before the 31st of August. This is easy to do, just scan the proof of your results and email it to
  • It’s never too late to work on gaining entry requirements. We ask for the same entry requirements from all applicants if they want a place on a full time undergraduate course, don’t be disheartened if you don’t meet these requirements, we can suggest ways you could obtain them. GCSEs and A Levels are readily available in distance learning modes from various companies, so you can keep working while you get ready to do the degree you want.
  • You cannot have any pending qualifications when applying for a course through clearing as we cannot give any conditional offers. This means if your GCSE results come out after you’re A Levels I am afraid you will have to wait.
  • If you haven’t done your Student Finance yet get your application in as soon as possible because that gives you the best chance of getting your money on time. If you have changed your university and/or course you should submit a change of circumstances to Student Finance England.
  • Remember that there are no guarantees in clearing, and although we will do anything we can to try and help you get the place you want there are no guarantees. We cannot guarantee that if you call back later a program will still have spaces or the same entry requirements. 
  • Some school want to look at the applications for their courses before a decision is made, this is normal and you will receive an email to let you know the outcome of your application. This could take anything from one day to a couple of weeks so don’t panic if you haven’t received anything and keep checking your email daily.
  • If you do get made an offer you have until midnight on the day you receive the email to add the university as you’re clearing choice on UCAS in order to accept. If you apply for multiple courses we can’t put the deadline back in order for you to wait and see if you get an offer for your other applications, so whether or not to accept is your choice.
  • You may want to know the exact number of places there is left on a program but we are afraid it’s a number we don’t have and that changes constantly during the clearing process, if we are still taking applications then there is still a chance of getting a place.
  • Remember that clearing entry requirements for courses can go up or down and even change during the clearing period. For this reason we won’t give them out, but we will be able to tell you whether you are eligible to make an application at that time.
  • If you have already been unsuccessful for a program we would not recommend reapplying during the clearing process unless you have resolved the reason your application was originally unsuccessful.
  • Due to the volume of applications during clearing we can’t provide feedback as to the reason why an application is made unsuccessful.

So now you know all of those things, if you are ready to apply or ask more questions feel free to contact us on 02083319000 or visit one of our reception areas. If you have questions but you don’t want to apply, or you just want to avoid waiting to get through, you could also contact us via email, live chat, Facebook or Twitter.

We look forward to hearing from you!

Wednesday, 15 August 2012

Tomorrow is the day..

Hello Everyone!

The countdown is almost over. Tomorrow is the day, and even though I could cite several clich├ęd lyrics I will abstain myself!

First of all, I want to wish every one of you the best of luck with your applications. Hopefully, you will get enrolled into the University of your choice. If you don’t, fear not. Our University is expecting you to call to submit a Clearing application form.

Here my top three tips:

  • The early bird catches the worm. Our Clearing hotline is officially open from 8am, and the sooner you submit an application the better is the chance of you getting a place with our Institution.
  • The UCAS or GTTR personal ID is the Holy Grail. Without this number we are unable to process an application for you. So make sure you have this number at hand when you make the call.
  • 24/7! Okay…not literally, but as I said we will be open from 8:00 and on top of that we will close the Clearing hotline at 20:00!!! That is 12 hours of interrupted service (just for you). Now you don’t have to worry if you have work and you can only call after a certain time.

All of our advisors are glad to pick up the phone and help you through this process whether you understand it or not. Do not be afraid to ask any questions, the more you understand the better.

Once again, I wish you all luck. I hope you retained some good information!!


Edgar Pereira Gutierrez

Tuesday, 14 August 2012

The cycle of life

The cycle of life ... Lol, well the cycle of clearing anyway ; )

Each year to prepare for the influx of clearing enquiries the team takes, the management team interview and test suitable applicants for the various jobs required to make our clearing team run as smoothly as possible.

The successful applicants (Our 'newbies') began their intensive training yesterday. Oh, how I remember being in their positions this time last year and being in awe at the task at hand. The thing was, that after I got over my nerves, I realised how prepared, I was to deal with the various enquiries we get from callers. From the selection process to the training, everything is geared to giving you the best possible service. Don't get me wrong, mistakes can and do sometimes happen, but I can tell you first hand that all of us here, 'newbies' and 'oldies' wish you all the best and want to help you as best we can.

Now, it may not be as emotionally wrenching as 'The Lion King' but working in the clearing team, you really do see a cycle of life : )

Thursday, 9 August 2012


It’s a little scary to believe that come Monday, we’ll be heading into A Level results week. The Clearing team has already been busy, taking calls and emails and processing all of your applications, and it’s a little scary to think about the amount of data we may end up going through next week! As one of those processors, I handle a lot of data every week and there are times when we notice some things happening quite frequently.

One of those things we tend to run across a lot of the time is people referring themselves on UCAS before we have had a chance to view your application. Please remember that if you do this before you receive a decision from the University, it can end up delaying your application process. We can no longer accept you for the course but don’t panic! All is not lost if you have, there are fixes. Just make sure to email into and ask to be released from that program, making sure to include your name, UCAS/GTTR ID and the program you applied for. Make sure not to ask to be withdrawn, because that causes even more complications for you and we want you to have as smooth a process as possible! Once this is done, your application can be viewed by our academics and your application processed as quickly as possible.

Remember not to panic if a mistake is made, there is always a solution to be found. Clearing can be a stressful time for everybody and we understand that. However, all problems can be made right; just remember to pause, take a deep breath, and just give us a call. We can always help you J

Wednesday, 8 August 2012


Hello again! I can’t believe I am already writing my second clearing blog, how time flies when you are having fun….and answering a few hundred calls a day J The Clearing team and I have been working hard at taking applications since the 1st of July and we are eagerly awaiting A-levels results day on the 16th of August.  If you already have your results and have no offers from other universities feel free to give us a call.

I must admit I have taken a lot of calls from people applying for our BSc nursing courses, unfortunately most of our nurses courses have closed or our near to closing, but do not despair. My advice is that if you are looking to apply for one of these courses please give us a call on 020 8331 9000. You will be able to speak to one of my colleagues about your possible options, getting into the field of health and social care and the exciting opportunity of possibly starting a nursing or midwifery course in the March 2013 intake (which would allow applicants to attain even more work experience for that all important personal statement J).

Today many of us in the office are working on our Clearing presentations for the new staff members that join the team on Monday.  We have been given a certain subject to talk to the new recruits about, so that they are prepared for A-level results day! We are having great fun using a slideshow presentation programme called prezi (I can’t wait to use it next year when I’m doing a presentation for my masters!).  My group’s presentation is about accommodation; both private accommodation and University of Greenwich’s halls of residence. If you would like to find out more information about our halls of residence and applying for 2012 visit the accommodation page -

That’s all from me today – I need to get back to answering calls! Just a reminder if you aren’t able to call us drop us an email on Hope to hear from you soon!

Tuesday, 7 August 2012

Take a chance

Hiya all!

It’s August already, wow… Time does move fast doesn’t it, that’s a factor of life you simply can’t change, if that becomes possible please inform me, so I can get a few more hours of lovely sleep, ta . But eh, why not move with the flow, as factors are constantly changing! There’s nothing set in stone apart from, your mind set and hearts wishes. Oh yes oh yes, I kind of sound like a counsellor giving you advice, but there’s a story behind this. It brings me back to the time I found out my friend left his future to a hat, yup a hat! Wow right! I nearly fell off the bed when he told me, that’s crazy I thought, I even made a harry potter reference at the time. It all started when he asked me “do you have regrets from your course?” More or less my answer was yes, even though I achieved a first for my second year and I was assuming his was too.

He’s one of those “smarty pants” I like to refer to as, I would describe him as jack of all trades. His first choice was always to get into medical studies. So from going from one massive career move, as he simply didn’t meet the grades. Now he’s happy, you ask how …so the only other thing he could do was choose another field and as he did not expect anything from a course that he left to chance, to a certain extent I may add. He picked a few areas that interested him and were beneficial, writing a few universities down he picked. Out came, drum roll please dun dun dun, Greenwich. To sum it up, basically there’s always another road when one closes and why not take a chance, you only life once and we do have cross roads at times, why not explore your options … Give us a ring to open up your doors ! It’s never late… To all you Justin Bieber fans I would say “Never say Never” and to you Three Days Grace fans “Never Too late” =).

Tip of the day: For all you home students if you do not have a UCAS or GTTR account make sure in the qualification section you write down everything you have achieved, as without all your qualifications we unfortunately cannot assess your application. Therefore we cannot make a clearing form even if you are suitable without that information on the form. So just double check your form as once you send it, we cannot edit/add any information.  

So that’s me for today, enjoy the rest of your day folks! =).

Monday, 6 August 2012

We cater for all – well most - types!

I am part of the Clearing Reception team consisting of Tony our supervisor, Nicola and Jen.  We rotate between the reception area in the Queen Mary Building on the Greenwich Maritime Campus and the Student Common Room in the Mansion Building on the Avery Hill Campus.  We are fully equipped to answer queries about courses and the Clearing process.

I really enjoy meeting different people and hearing their stories and it is so rewarding when I am able to help sort out a knotty problem that has been causing my visitor sleepless nights and lots of angst.   Some who drop in to us say that they find it much easier to be able to sit face to face with one of us and just chat in a friendly and informal way rather than by phone or email. I can fully understand this as I went to school before computers were something only scientists used and learnt to write with one of those dip pens with an ink well in the corner of the desk.

Fortunately we can cater for all preferences as we try and make it as easy as possible for people to have their queries dealt with.

For those who like to do a thorough website browse, our home page has a search button that will help you find info on most issues.  For example, you can get a comprehensive overview of each course, do a virtual tour of all the types of accommodation we offer, book a place at an open day, find out about fees, bursaries and scholarships.

There is our highly knowledgeable email team at who can forward emails to the appropriate department or point you in the right direction.

Then there is our wonderful phone team on 020 8331 9000.  Each member is a student or graduate of the university so not only can s/he chat through course info and the application process with you, but each has unique ‘insider’ information about such things as what it’s like to start at uni a long way from home, how to manage when the month is a lot longer than the available budget, and where to catch the best gigs around. You are talking to a friendly human – not a robot reading off a script.

Our latest innovation is our Clearing page .  It is the “live chat” facility. You can have a typed conversation with us and I may even be the one answering you.  A few days ago I had a chat with a young woman very confused about applying through clearing.  She told me she was the first in her family to want to go to uni and although very supportive, her family was more confused than she was.  She hadn’t entered any GCSE s on her application form.  When I asked her whether she had any, I found that she had passed 10 with A-C grades, and just didn’t realise how important it was to include them. She was also still waiting for her BTEC results.  I explained that she needed to call UCAS to have the GCSEs put on and then to wait until she had her results to contact us again, not to panic but to get be fully prepared with everything at hand to apply when her results came out.  I ended by encouraging her not to get overwhelmed by the process but to contact us and we would be able to help her with each step of the process.  Although we were talking via live chat, it felt very personal and I had a real sense of her calming down. It was lovely to be able to help in this way.

We also have questions coming into us via twitter @uniofgreenwich and Facebook (uniof Greenwich) which we answer each weekday.

So whatever your preference in terms of communication …

... we do cater for all - well most- types!

Friday, 3 August 2012


Recently I got a call from someone who wanted to apply for Primary Education (Hons) with QTS but wanted to know whether or not we had vacancies as she didn't want to “waste her two choices in Clearing” if there wasn't any chance to get it.
Clearing is the academic equivalent of Russian roulette minus the life threatening element to it. There is no limit to how many universities you can talk to/apply for/consider. Until you get an email from a university offering you a place, all bets are on. Call as many as you like, apply for as many places as you like. It is your last chance to get into university for this academic year and you should not be shy about it. This is your degree – you’re going to be in a lot of debt at the end of it. Make sure it’s something you will like for the whole three years.
You can contact any one of us friendly staff at the Enquiry Unit on 0208 331 9000, you can do it via ‘Chat’ at (and a chat window automatically pop up) or you can pop into one of the Clearing Reception Desks at out Greenwich or Avery Hill campus sites. If there’s a will, there’s a way. 

Wednesday, 1 August 2012

Personal ID

Wow, so, we've been in Clearing for a whole month already! The time has just flown by. Being on the email team, my time is spent a little differently from our trusty telephone operators, but our objective is the same – providing aide and answers to those that contact us.

It’s important to remember that if you have a query about your application, or an application that you’re going to make, that you provide us with some information to help us identify you. This could be your UCAS Personal ID, or if you have one, a Student/Banner ID (you’ll be given one of these if you have already applied through main cycle). This is the same whether it’s an email, online chat or a telephone call – it would be terrible to get the wrong information!

If you want to apply, unfortunately, we can’t do this by email for you, by our telephone operators are more than happy to assist you with this, as long as you don’t have any pending grades and don’t have any offers anywhere else. If you have pending grades, we can’t make an assessment as to whether you meet our criteria and clearing offers aren’t conditional. If you are holding an offer elsewhere, or have referred yourself to another institution, we can’t see your details on UCAS, which means we can’t verify what you’re telling us. Even if you have all A*’s for your ‘A’ levels, or D*’s for your BTEC Extended Diploma, if we can’t check it, we can’t take your application. We appreciate that this is extremely disappointing for enquirers, but this is the fairest way to process applicants.

The Clearing Hotline, 020 8331 9000, is currently open Monday to Friday, between 9am and 5pm. You can also chat with us online, between 9am and 5pm, to check programme availability and apply, if calling isn’t convenient. Visit us at and hit “Start the Chat”, where one of our operators will be more than happy to help you with your enquiry. You can also email us at to check programme availability, or for more information on how to apply through Clearing.

Hoping you all get the results you desire!